FAQS
At Divinely Crafted, we aim to simplify your experience by addressing common queries through our Frequently Asked Questions (FAQs) section. Discover quick answers to help you navigate seamlessly through our divinely crafted offerings.
Ordering and Payments:
- How can I place an order?
Simply browse our collection, select your desired items, and follow the easy checkout process.
- What payment methods do you accept?
We accept secure online payment methods for a hassle-free transaction. Both cash on delivery and online payment methods will be facilitated
Delivery and Shipping:
- What is the estimated delivery time?
Depending on your location, delivery typically takes 4-5 working days across Pakistan.
- How can I track my order?
You will receive a confirmation email with tracking information once your order is dispatched. Use this information to track your order.
Cancellation Policy:
- Can I cancel my order?
Yes, you can cancel your order. To proceed with the cancellation, please contact our customer support team at info@mhzenterprises.org
Returns and Exchanges:
- What is your return policy?
Our return policy allows you to return or exchange a product within 7 days from the date of delivery.
- How do I initiate a return or exchange?
Contact our customer support team with your order details, and we will guide you through the process.
Product Information:
- Are the products customizable?
While most products are not customizable, feel free to contact us for any specific requests or inquiries.
- Can I get more information about a product?
Detailed product information is available on each product page. For further queries, contact our customer support team.
Contact Us:
- How can I reach your customer support?
For any additional questions or assistance, contact our customer support team at info@mhzenterprises.org