Return and Exchange Policy

At Divinely Crafted, we understand that sometimes a product may not meet your expectations. To ensure your satisfaction, we offer a straightforward "Return & Exchange Policy." If, for any reason, you are not completely satisfied with your purchase, you may return or exchange the product within 7 days from the date of delivery.

Conditions for Return or Exchange:

• The product must be in its original packaging and condition.
• Proof of purchase, such as the order number or receipt, is required.
• Returns or exchanges are accepted within 7 days from the date of delivery.

How to Initiate a Return or Exchange:

• To initiate a return or exchange, please contact our customer support team at info@mhzenterprises.org, Provide your order number, details about the product, and the reason for return or exchange.

Refund or Exchange Process:

• Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund or exchange.
• If approved, refunds will be processed to the original method of payment.
• Exchanges will be shipped promptly after approval.

Shipping Costs:

• Customers are responsible for shipping costs associated with returning or exchanging products unless the item received was damaged, defective, or incorrect.