Client care

Follow your
delivery.

Your dispatch message is the best place to find the tracking details for your order.

01 / Find your confirmation

Look for your order confirmation in the email inbox or message channel used at checkout. Keep your order number available. Check spam or junk folders if an expected email is missing.

02 / Open your dispatch link

Once tracking details have been shared, open the courier link in your dispatch message. The courier page shows the delivery updates available for your parcel. An order number and a courier tracking number may be different.

03 / If there is no update

If you have not received a dispatch message, or the tracking details do not work, use the support details supplied with your order confirmation. Include your order number and the issue so the team can locate your order. Do not share payment card details.

About this page

This page provides tracking guidance. It is not connected to a courier or live order database and cannot display the current status of a parcel. Please use the tracking link provided with your dispatched order.

Divinely Crafted / Modest House